Privacy Policy/Data Protection Notice

FIELD COURT CHAMBERS

Privacy Policy / Data Protection Notice

FIELD COURT CHAMBERS respects your privacy and seeks to protect your personal data. The following information describes how we gather and use data. The amount of information we hold on you and how it is used depends on your relationship with us and on what service you use, so some of the sections below may not be relevant to you.

  • We keep to a minimum the amount of information we hold about you.
  • We use your data to respond to your enquiries about our services and send you other useful information (the lawful basis for this is “legitimate interest”) and to provide our services to you (the lawful basis for this is “Performance of a contract”).
  • We delete your data when it is no longer needed.
  • We apply appropriate security mechanisms to protect your personal data.

 

For the definition of terms used within this Privacy Notice refer to the ICO website or look at the General Data Protection Regulation (“GDPR”). We suggest you start with the ICO website.

We are happy to answer any questions you have about this Privacy Notice. Contact us via email on privacy@fieldcourt.co.uk

FAQs

The following are basic questions you may have about our privacy statement. We encourage you to read the detailed statement below for additional details.

What information does FIELD COURT CHAMBERS collect about me?

We collect your name, phone number, email address, IP address, social identifiers, data provided by cookies and other similar technologies, functional data such as registration and system data, as well as additional usage data; for instance, purchasing preference and event attendance information.

Why does FIELD COURT CHAMBERS need my information?

We use the data to provide you with the best experience from the products and services we offer, which includes using data to improve and personalise your experiences. We also use the data to communicate with you, for example, informing you about new products or services available, security and other types of product or service updates.

How is my information used?

We use the data for the following purposes:

  • Legal Services
  • Client Support
  • Security, Safety, and Dispute Resolution
  • Communications and Marketing

What are my rights as a data subject?

  • You have the right to opt out of communications
  • You have the right to the rectification of any incorrect data we hold about you
  • You have the right to object to us processing your information
  • You have the right to ask us to provide any information we hold on you

You can exercise any of these rights by contacting us at privacy@fieldcourt.co.uk

How do I delete my personal data from FIELD COURT CHAMBERS and what are the consequences?

You can always send us an email to privacy@fieldcourt.co.uk or contact our Clerking team and request that your data be deleted. However, please note, by deleting your personal data you may impact the service we can provide you.

How long does FIELD COURT CHAMBERS keep my information?

We retain personal data for as long as necessary to provide services and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different Products or Services, actual retention periods can vary significantly. For direct marketing purposes, we will delete data after four years in the event of no response. For more details see the data retention table below.

How is information stored?

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. Where appropriate, data we transmit over the internet is protected using encryption.

Is FIELD COURT CHAMBERS using cookies to gather information?

We may use cookies when you visit our website. By visiting our website, you agree to the use of cookies and similar technologies for the purposes described in our privacy statement. This helps us to provide you with the best experience and allows certain parts of our website to function properly. You always can adjust your browser or device settings to not accept cookies and similar technologies if this concerns you.

How can I contact FIELD COURT CHAMBERS if I have questions regarding this privacy statement?

If you have any questions about the use of your personal information, please send us an email to privacy@fieldcourt.co.uk.

What personal data do we hold and why?

Your name and contact information, provided by you, will be used to respond to your enquiry, requests for further information, and to communicate with you during the provision of our services to you.

FIELD COURT CHAMBERS collects and updates information about users of its services. It may obtain this information via direct contact with you, from third parties such as other users and automatically via your use of our services.

This information includes your contact details, registration and payment details, support problems, details around participation in events and certain relevant details of your preferences.

We also collect and use your information to administer, support, improve and obtain feedback on our services and to detect and prevent faults, breaches of our network security, the law or our contract terms. We may contact you to obtain feedback on that service and any improvements we could make to it.

How we use your information

 

Any information provided to us may be added to our client database. We may use the information to improve the products and services that we supply, to alert you to new services or to send client updates, event invitations or other information that we think you may find interesting. You will have the right to opt out of such communications at all times.

For each visitor to FIELD COURT CHAMBERS’s website, our web server automatically recognises the users IP address. We also collect the email addresses of those who communicate with us via email and aggregate information on what pages users access or visit. The information we collect is used primarily for internal review and to improve the content of our services. It is also used to notify users about updates to our services. This information is not shared with other organisations for commercial purposes. If you do not want to receive email from us in the future, please let us know by contacting us at privacy@fieldcourt.co.uk

Whom do we share it with?

 

FIELD COURT CHAMBERS works with Barristers in the provision of our legal services.

FIELD COURT CHAMBERS will provide you with details of which Barrister will be involved as part of the agreement with you regarding the provision of any of our services. We will also discuss and agree on any specific security requirements you may have during the provision of our services.

All other third parties we use – including those who provide email and storage solutions used in our day to day work – are selected for, and monitored on, how they meet the requirements of current UK data protection legislation and the requirements of GDPR.

We are legally obliged to share personal information as a result of a court order or to recover monies due.

We do not share or sell your personal data to anyone else.

How long do we store it for?

 

Marketing Information 4 years We will store your personal information for a maximum of four years after your last communication with us, or from the date of completion of our services, whichever is the latest. If you wish to stop hearing from us prior to that time then email privacy@fieldcourt.co.uk
Financial Information 7 years Financial transactions between us might include some personal data. We are required to keep this information for the current financial year plus an additional six years.
Service Information 10 years FIELD COURT CHAMBERS may store your information in its databases, such as its customer relationship database, for reference. The information may be retained and used us to answer queries or resolve problems, provide improved and new services and any data retention requirements of the law. In most cases service information will be kept for ten years although due to the wide range of legal matters that chambers encounters this is likely to vary from time to time depending on the specifics of the case. This means we may retain information after an individual ceases to use our services.
Legal requirements   In certain circumstances the law, authorities or regulatory bodies require us to retain data for longer.

 

Your Rights regarding our use of your personal data

 

You can review, edit or delete your personal data we hold by contacting us directly at privacy@fieldcourt.co.uk. You can also alter our collection and use of your data by contacting us to vary your communication and data usage preferences.

 

You will always have the right to opt out of receiving promotional emails and other types of marketing communication from us.

 

We will respond to any request to access or delete your personal data as soon as possible, but certainly within 30 days.

 

You can opt out of receiving certain direct communications from FIELD COURT CHAMBERS. If you wish to stop receiving emails from us, you can do so by following the instructions included in every email sent to you via the “Unsubscribe” tab. We respect your choice, and we will stop sending you promotional emails once you unsubscribe. It may take up to one week to process your request. You can also make your choice by contacting us at privacy@fieldcourt.co.uk

 

If there are any changes in your details that we need to reflect, you need to check the accuracy of the details that we hold about you, or if you have any other questions about this Privacy Notice, email privacy@fieldcourt.co.uk

Should you feel that you need to complain about how we are handling your personal data, email privacy@fieldcourt.co.uk.

Your ultimate point of contact for all data protection matters in the UK is the Information Commissioner’s Office. See the Contact us page on the ICO website.

 

Cookies/Software agents

“Cookies” are pieces of software, which may be sent and recorded on your computer. These cookies enable us to collect information about how our websites and services are being used and to manage them more efficiently. Until you have registered on FIELD COURT CHAMBERS’s website, the cookie will only track general usage patterns and technical information about your computer type and will not be used to identify you individually. After registration, cookies will be used to collect information on you to facilitate your website experience.

You can turn off the ability to receive cookies by adjusting the browser on your computer but you should note that if you do so, this may materially distort the quality of service and data you receive. Cookies are not used to collect your personal information. Cookies are also used as a site security method to stop abuse of our subscriber service.

Contacting you via E-mail alerts, notices and newsletters


FIELD COURT CHAMBERS only sends marketing information to those that it believes it has a legitimate business interest to do so. We offer the opportunity for you to receive an email newsletter or other notifications in relation to products being advertised on the FIELD COURT CHAMBERS website or new services being offered. You can at any time choose to stop receiving e-mail alerts or newsletters by following the instructions on the alert, notification or e-newsletter or by emailing privacy@fieldcourt.co.uk

Security

FIELD COURT CHAMBERS has developed strict policies governing information technology. These cover areas such as access control, authentication, audit, monitoring, alarms, data storage and back up and transmission standards and environment integrity. We will use reasonable endeavours to install and have appropriate security measures in place in our facilities to protect against the loss, misuse or alteration of information that we have collected from you at the FIELD COURT CHAMBERS’s site.

We use the finest encryption systems available to ensure your payment details are sent in a secure format.

As an additional security precaution we do not store any credit card details on our systems.

What if this privacy notice changes?

 

If changes to the FIELD COURT CHAMBERS Data Protection Policy (and hence this Privacy Notice) include any significantly different use of your personal data, we will let you know and give you the option to agree to the new use.

Questions

If you have any questions about FIELD COURT CHAMBERS privacy/data protection policy or the use of data in a particular service, you should write to Information Officer, Field Court Chambers, 5 Field Court, Gray’s Inn, London WC1R 5EF. Alternatively you can send your  questions to privacy@fieldcourt.co.uk.

 

24 May 2018